Review Guidelines

Why We Have Guidelines

ScrubHood exists so travel nurses can make informed decisions using honest, first-hand accounts from other nurses. That only works if reviews are genuine, specific, and fair — to the nurses reading them, and to the facilities and coworkers being described. These guidelines explain what belongs in a review and what doesn't.

What to Include

Good reviews are specific and grounded in your own experience. Consider covering:

• Staffing ratios and how consistently they were held
• Orientation and onboarding quality
• Unit culture, teamwork, and management support
• Scheduling, self-scheduling flexibility, and shift-swap practices
• Housing, parking, and other logistics relevant to travelers
• Pay package accuracy compared to what was offered

What Not to Include

To protect patients, coworkers, and the integrity of the platform, do not include:

• Any patient-identifiable information, including details that could identify a specific patient even without naming them (room number plus rare diagnosis, for example)
• Names of specific coworkers, managers, or other individuals — describe roles (“the charge nurse,” “unit manager”) instead of naming people
• Confidential employer information not otherwise public (internal policies, contract terms specific to your agency agreement, proprietary documents)
• Discriminatory, harassing, or threatening language directed at any person or group
• Content you did not personally experience — secondhand accounts, rumors, or reviews written on someone else's behalf
• Defamatory statements presented as fact rather than your own opinion or experience

Verification & Moderation

Reviews are checked against these guidelines before they appear publicly. We may decline to publish, or remove, any review that violates them. When we do make changes, they are limited to formatting — we do not edit the substance of what you wrote, and we do not write or alter reviews on behalf of ScrubHood staff or partners.

A “Verified Nurse” badge reflects a good-faith identity check (for example, matching your name against public NPI records) at the time of submission. It is not a guarantee of identity, licensure, or credentials, and should be read as a helpful signal rather than a certification.

Reporting a Review

If you believe a published review violates these guidelines or contains inaccurate or identifying information about you, contact us at legal@scrubhood.com with a link to the review and a brief explanation. We will review reports in good faith and may remove or request edits to content that violates these guidelines.

Questions

For any questions about these guidelines or how moderation works, reach us at legal@scrubhood.com.